24/7 · van ~22 min out

Coverage

Every Palo Alto neighborhood, plus the neighbors.

The van is based in Midtown, so most of the city is about 22 minutes away. Los Altos and Mountain View run longer, and each area page says by how much.

Palo Alto neighborhoods

Inside Palo Alto

Downtown & University Avenue

~22 min

University Avenue between the Caltrain station and Middlefield Road, with the side streets off it: shop fronts and restaurants at the sidewalk, offices and apartments on the floors above, city garages on the cross streets, the Caltrain lots along Alma Street, and a second wave of calls once the kitchens close.

Local page

Old Palo Alto

~16 min

The wide streets between Embarcadero Road and Oregon Expressway: 1920s and 1930s houses behind tall hedges, others rebuilt in the last twenty years, a side gate onto the drive, a detached garage at the back of the lot, a guest cottage, and households whose keys are carried by a housekeeper and filed by a property manager.

Local page

Crescent Park

~22 min

The streets between University Avenue and the creek, with Rinconada Park and Lucie Stern at one edge: houses from the 1910s through the 1940s under old oaks, gates to back gardens, garages at the end of a long drive, and owners who have lived behind the same front door for thirty years.

Local page

Professorville

~18 min

The historic district south of downtown between Addison and Kingsley: shingled and Craftsman houses from the 1890s through the 1920s, deep porches, front doors with a glass light and a bronze mortise set, houses divided into two or three units, and rules about what may change on a street-facing door.

Local page

Midtown

~14 min

The middle of the city around Middlefield Road and Colorado Avenue: 1950s ranch houses with an attached garage, Eichlers on the side streets, sliding doors onto every yard, the shops at Midtown Center, and the streets where the van sits between calls.

Local page

Barron Park

~25 min

The western streets between El Camino Real and Foothill Expressway, around Bol Park and its donkeys: large lots, houses from the 1940s onward set back from a road with no curb, side gates onto long drives, studios and detached garages behind the house, creek-side properties along Matadero, and a longer drive from Midtown.

Local page

College Terrace

~23 min

The small grid between El Camino Real and Stanford Avenue, on streets named for colleges: small houses and cottages from the 1900s onward, faculty and graduate rentals, back units and converted garages, bikes on every porch, and a landlord's rekey each time a lease ends.

Local page

South Palo Alto & the Eichler tracts

~22 min

Greenmeadow, Fairmeadow, Green Gables and Charleston Meadows south of Oregon Expressway: Eichlers with a slab front door, an atrium gate and a glass wall onto the garden, ranch houses on the streets between the tracts, Mitchell Park and the library, and the lots along Charleston and San Antonio.

Local page

24/7 — nights, weekends & holidays

One call, one figure, and the lock kept whole

Calls answered 24/7 across Palo Alto, Stanford and the towns beside them. The $89 service call, the labor and the parts are inside the figure said on the call, the lock is opened without drilling wherever it allows, and the receipt repeats the figure.