Palo Alto neighborhood · 24/7
Downtown Palo Alto and University Avenue locksmith calls, from a restaurant alley door after the last cover to an apartment up a stair beside a shop
University Avenue between the Caltrain station and Middlefield Road, with the side streets off it: shop fronts and restaurants at the sidewalk, offices and apartments on the floors above, city garages on the cross streets, the Caltrain lots along Alma Street, and a second wave of calls once the kitchens close.
4.9 / 5· 176 reviews from Palo Alto, Stanford & the towns beside them
22 min
Avg. arrival
$89
Service call
24/7
Availability
University Avenue is twenty-two minutes from Midtown and keeps restaurant hours, so its calls arrive at ten in the morning and again near midnight. A shop front here is an aluminum door with a glass panel, hung in a frame that has outlasted several tenants and one or two remodels. The fault that comes back most is a deadlatch that stops a hair short of its keeper because the closer has lost its strength; the closer and the keeper are adjusted before any part is condemned, and a worn cylinder is replaced and pinned to the shop key. Storefront door work runs $159 to $479. A business lockout, when the only key went home in a server's apron, is $139 to $255, and between 8pm and midnight the $55 evening supplement already sits inside that figure. A panic bar on the alley door is $305 to $789 per device, and a bar that has stopped latching is reset before it is replaced.
The floors above are offices and apartments reached by a narrow street door and a stair. The street door belongs to the building and usually carries an intercom; the unit door carries a knob and a deadbolt fitted in different decades. A lockout at the unit door is $129 to $219, and it is picked open before any other method is discussed. A rekey between tenants is $27 to $45 per cylinder, and a manager who books three units off the same stair pays the $89 visit once inside a single figure. Whether the street door and the intercom work is asked early on the call, because a unit door cannot be reached through a panel that does not answer.
The garages on the cross streets and the Caltrain lots along Alma Street hold the cars for dinner and for the last train south. A car lockout in either is $105 to $199, with the garage level and the nearest stair given on the call. A fob that has stopped being heard after a long evening is $89 to $195 to program a replacement, once a fresh coin cell has been tried in the old one. The van takes the white zone on the side street or the ground floor of the garage, and the case is carried the rest of the way. Arrival is about twenty-two minutes, and the figure said on the call already contains the $89 service call.
Give the block of University Avenue and say which door: the shop front, the street door to the stair, or the alley door at the back. For a garage, give the level and the nearest stair, and say whether the ramps are still open at this hour.
Most requested in Downtown & University Avenue
Call for DowntownNearby
The next district over, the same van and the same figures
FAQ
Asked about Downtown & University Avenue
Why does the van take twenty-two minutes to University Avenue when Midtown is barely two miles away?+
The distance is short; the crossings are not. Embarcadero Road and Oregon Expressway back up at either end of the day, and the last few minutes go on finding a legal stop near your block. Twenty-two minutes is the honest figure. The window in your text is measured from where the van is standing, not from the map.
My apartment is above a shop and the street door with the intercom is not mine. Can you still reach my door?+
Yes, once somebody can let the technician into the stair. Say on the call whether the intercom answers and whether a neighbor or the building manager is about, because a dead street door is better dealt with then than discovered on the sidewalk. Your own unit door is picked open once it can be reached.
The car is on a garage level and the ramps shut at night. Is that still a call?+
It is. Give the level, the nearest stair and the name on the garage. Where the ramp is closed the van parks on the cross street and the case is carried down through the pedestrian door, so someone has to be able to open that door. The walk changes nothing about the figure.
Open 24 hours, 7 days
One call, one figure, and the lock kept whole
Calls answered 24/7 across Palo Alto, Stanford and the towns beside them. The $89 service call, the labor and the parts are inside the figure said on the call, the lock is opened without drilling wherever it allows, and the receipt repeats the figure.