24/7 · van ~22 min out

Palo Alto, Stanford & the towns beside them · 24/7

Residential Locksmith in Palo Alto

Rekeys between tenants in College Terrace, mortise sets from the 1910s in Professorville serviced rather than swapped, sliding-glass and atrium-door locks on the Eichlers in Greenmeadow and Fairmeadow, keypad deadbolts for houses whose owners travel, gate and garage cylinders for the large lots in Old Palo Alto, and safes in home offices. Rekeys are quoted per cylinder and hardware per door, each grade named before it is fitted.

from $27/cyl

Starts at

22 min

Avg. arrival

24/7

Availability

Residential Locksmith by Tall Tree Lock & Safe in Palo Alto

On every job

The Tall Tree Standard

Four things that hold on every job, from a Professorville porch to a lab door on Page Mill Road.

Picked or decoded open first. A lock is picked, decoded or bypassed before anything else is considered. Drilling happens only when the mechanism leaves no other way, only after you have agreed to it, and never for a higher figure than the one said on the call.
One figure, said on the call, repeated on the receipt. The figure covers the visit, the labor and the parts, with the $89 service call already inside it. It is the figure the card is charged and the figure printed on the receipt, whether the door is on Embarcadero Road or in an apartment near the Caltrain station.
The hardware grade is named before it goes on the door. If a part is fitted, you hear its grade and make first. Wherever a lock allows it, the original hardware stays in the door and is rekeyed instead of replaced, which is most often the case on the mortise sets in Old Palo Alto and Professorville.
Card or tap at the door, and a line for whoever needs it. Pay by card or tap once the door works properly. The itemized receipt arrives by email. When a landlord, an HOA or an insurer needs a written description of the work, one is provided with the receipt.

Not sure which one you need?

Describe the problem on the call. The price gets named either way.

Call now

24/7 — nights, weekends & holidays

One call, one figure, and the lock kept whole

Calls answered 24/7 across Palo Alto, Stanford and the towns beside them. The $89 service call, the labor and the parts are inside the figure said on the call, the lock is opened without drilling wherever it allows, and the receipt repeats the figure.