24/7 · van ~22 min out

Ignition Repair in Palo Alto

Ignitions that will not turn, or turn without starting, rebuilt or replaced at the curb, $185 to $459.

$185–$459

Typical price

22 min

Avg. arrival

24/7

Availability

Ignition Repair in Palo Alto by Tall Tree Lock & Safe
1You describe the door and the lock on it; the figure is said on the call.
2The van leaves Midtown and a text names the technician and a thirty-minute window.
3The lock is picked or decoded open wherever it allows; the receipt shows the figure from the call.

The key goes in and will not turn. The key turns and nothing happens. The key will not come out. From the driver's seat those three feel like one fault, and they have a dozen causes between them: worn tumblers, a bent tip, a switch gone dead behind the cylinder, a steering lock under load. A 2008 Corolla on Alma Street, a pickup in a Barron Park driveway, a commuter's hatchback in the Caltrain lot with the train pulling in. Tall Tree Lock & Safe diagnoses and repairs ignitions where the car stands, which beats a tow to a dealer by most of a day.

The cylinder is the last suspect, not the first. A key worn round at the shoulders no longer lifts the tumblers far enough, and a fresh key cut to code fixes that for a fraction of a rebuild. A steering wheel left turned into the curb on a Barron Park hill loads the column lock and pins the key; unloading the wheel frees it. A push-button car with a flat fob battery starts once the fob is held against the button. Only when those are ruled out does the cylinder come out of the column. It is rebuilt with new tumblers and springs when it can be, replaced when it cannot, and either way pinned to the key that already opens the doors, so you still carry one key. On an immobilizer car the transponder ring on the new cylinder is matched to the vehicle. The job is finished with a run of starts, the column lock released each time, and the key removed only in the off position. Push-button hybrids and EVs have no cylinder; there the suspects are the fob, the start button and the brake switch, and you hear which before any part is ordered.

Ignition work sits between $185 and $459 with the $89 visit inside. Rebuilding a worn cylinder on a common Honda, Toyota or Ford is the $185 end. Replacing the cylinder together with the electrical switch behind it, or freeing a column lock that has seized, reaches $459. Nothing the column shroud reveals is worked on until it has been explained and agreed. Evening work carries $55 inside the figure and overnight $90.

You call and describe the fault: does the key go in, does it turn, and does anything happen when it does. Those three answers decide what rides on the van. The figure is said on the call. The van leaves Midtown, and a text names the technician and the window. Diagnosis, the rebuild or the replacement, pinning to the door key, test starts. The receipt repeats the figure once the engine is running.

Our 1912 house has its original mortise lock on the front door, and the key broke off in it while I was bringing in groceries. The figure said on the call was $149. The technician picked the cylinder open around the broken piece, drew the fragment out with a hook, and the brass plate never came off the door. He asked whether I wanted a new cylinder and I said no, so he rekeyed the old one and cut two keys on the van. $149 on the card, receipt in my email before he had pulled away.
Eleanor H. · Professorville · House lockout

Every job is priced from the list below. One figure is said on the call, with the visit, the labor and the parts inside it, and the receipt shows the same figure.

  • Daytime (7am–8pm)standard rates
  • Evening (8pm–12am)+$55
  • Overnight (12am–7am)+$90

FAQ

Ignition Repair: quick answers

The key is stuck in the ignition. Can it come out in one piece?+

Do not reach for pliers; that is how most stubs end up inside the cylinder. Nine times in ten the wheel is the cause: parked with the wheels turned to the curb, the column lock is under load and pinches the key, and unloading the wheel with one hand while drawing the key with the other frees it. The tenth time the cylinder has worn, and it is released from inside the column at the curb.

If the ignition cylinder is replaced, do I end up with two keys?+

No. Whatever goes into the column is pinned to the key that opens the doors, so the ring stays as it was. If the door locks turn out to be as tired as the ignition, doing them in the same visit is offered as its own figure, and declining it is fine.

The start button on my hybrid does nothing. Is that the ignition?+

That car has no cylinder, so the fault is electrical. In order of likelihood: the coin cell in the fob, the brake-pedal switch the car needs to see before it will start, and the start button itself. The first two are checked at the curb in a minute; a dead button needs a part, and its figure is said before any trim comes off.

24/7 — nights, weekends & holidays

One call, one figure, and the lock kept whole

Calls answered 24/7 across Palo Alto, Stanford and the towns beside them. The $89 service call, the labor and the parts are inside the figure said on the call, the lock is opened without drilling wherever it allows, and the receipt repeats the figure.